Personalised Care Wherever You Are
30 min
Your questions, answered
Clear answers to the most common questions before booking.
Is this consultation in person or online? This is a video consultation conducted via Zoom. You can attend from the comfort of your home using your phone, tablet, or computer.
What do I need for the video consultation? You will need: A stable internet connection A device with a camera (phone, tablet, or laptop) Good natural lighting where possible No specialist equipment is required.
How long does the consultation take? The consultation lasts approximately 20–30 minutes, allowing sufficient time to discuss your skin concerns, medical history, and treatment options.
What will be discussed during the consultation? During your consultation, we will: Review your skin concerns and goals Discuss your medical history and suitability Recommend appropriate treatment options Explain treatment timelines and aftercare This ensures a safe and personalised treatment plan.
Can I proceed with treatment after the video consultation? Yes. If you are suitable, you will be able to book your in-clinic treatment following the consultation. Some treatments may require an in-person assessment before proceeding.
Is the consultation free? Yes. The video consultation is completely complimentary. Its purpose is to provide professional guidance, assess suitability, and ensure any recommended treatment is safe and appropriate for you.